Rated 4.3 out of 5 by 186
Rated 4.0 out of 5.0 by robbie57 quiet, comfortable, friendly
It is exactly what we wanted. Quiet, relaxing and comfortable. Value for money and excellent staff who could not do enough for you
January 29, 2015
Rated 5.0 out of 5.0 by uncle Mick Little things mean a lot
From the moment we stepped out of the taxi to be met by the bell boy ready to take our bags, nothing was ever to much trouble for any member of staff.
In the lobby if you looked like you needed help or info they were always ready to help.
The food in the restaurant could not be faulted and was always well presented.
Large comfortable rooms with extra large comfortable beds.
January 28, 2015
Rated 4.0 out of 5.0 comfortable stay
Overall stay was good, room very clean, beds and bathroom was clean too. Beach is clean although cannot swim cuz of jellyfish. Pool is clean, but children pool too small and boring. from morning-}6pm, there is almost nothing you could do in that area. All the shops are closed, and no variety of food. Only mediterranean food. We had to walk for 15-20mins to eden parade to find Halal food. And ended up eating KFC. The hotel is good in all aspects, but if you want to stay in that area, make sure if is for rest and relax not shopping. At night though there will be a night bazaar right at the resort's doorstep which is very convenient. And more food at night! I have to commend the staff good service though, when we arrived, the lady manager was at the reception too (didn't get her name), she was genuinely friendly, starting up a conversation which made us feel welcomed, she even gave tips on popular spots to go. Many-many hours after we checked out, we realized we left the only family photo we took in penang in the room. After several calls and follow up by holiday inn, the resort staff arranged for the photo to be sent by registered mail to Singapore for free! Thank you for that Mustafa
January 27, 2015