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About our Hotel

Location: Resort

  • Location: Resort
  • Closest City: NAGOYA
  • Distance From Hotel: 25.0KM
  • Local time zone: GMT+07:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. French
  3. Indonesian
  4. Japanese
  5. Korean
  6. Chinese

Pet Policy

Pet Policy

Pets are not allowed except Guide Dogs or Service Animals.

Parking

Parking

  • Number of parking spaces:80
  • Car Parking Available
  • Self-parking space is available for hotel guests on site.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:275
  • Total number of suites:275
  • Total number of rooms with only one bed:149
  • Total number of rooms with only double beds:86
  • Total number of non-smoking rooms:70
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:10
The only international branded Holiday Inn Resort Batam provides various selections of stay from your family trip to corporate incentive groups. Batam Island is only 45 minutes from Singapore by ferry. The resort locates 15 minutes drive from Sekupang Ferry Terminal, 5 minutes from Waterfront Ferry Terminal and 30 minutes drive to Hang Nadim International Airport. Total 275 spacious suites & rooms, room size starts from 45 sqm in Studio Suite up to 120 sqm in Three
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The only international branded Holiday Inn Resort Batam provides various selections of stay from your family trip to corporate incentive groups. Batam Island is only 45 minutes from Singapore by ferry. The resort locates 15 minutes drive from Sekupang Ferry Terminal, 5 minutes from Waterfront Ferry Terminal and 30 minutes drive to Hang Nadim International Airport. Total 275 spacious suites & rooms, room size starts from 45 sqm in Studio Suite up to 120 sqm in Three Bedroom Suites, four dining outlets including Chinese, Japanese, Thai & International cuisines, Sports Lounge, KTV Bar, 2 indoor and 1 outdoor swimming pools, Balinese style Tee Tree Spa gives you series of activities or just stay away from daily life and pamper yourself. Kids’ facilities including kids club, kid’s swimming pool, water slide and game room assure all your family members have fun. Experience English speaking hotel recreation staff will support you to organize group activities such as team building at team building field, tennis court, bicycle tour of Island and short journey to Marina seaport centre for fun outing. Total 8 meeting facilities, option of natural daylights in some of rooms give you best options to hold productive meetings and trainings. Private gala dinners can be held either in 2000 sqm banquet space or by the pool. Sales representatives in Singapore, Batam and Jakarta offices are happy to take your inquiry.
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Features
Holiday Inn Resort Batam has everything you need to unwind. Cool off in our pool or head into the spa for choices of rejuvenating treatments. Four specialty restaurants to choose from before you head back to your spacious Suite for a good night sleep.

Guest Reviews

Rated 4.1 out of 5 by 389 reviewers.
Rated 5.0 out of 5.0 by Great service and enjoyable trip! I would like to thanks Maya and her team from the reservation on assisted for my guests Mothers day surprise upon check in. Thanks Maya for her swift response toward the planning and the complimentary cake by the hotel. My guests enjoyed alot. Oh ya, got to realised resort has been expanded after I came 3 years ago. very nice! Oh and also would like to thanks Iqbar for his patience servicing my enquiry on the booking and given me a great offer. I would love to come back again in the soon future. Cheers! May 15, 2016
Rated 1.0 out of 5.0 by Poor staffs service Overall service provided was not professional. First time worst experience in my travel life both business and leisure. The bad, is hardly to find in any other hotels!!! May 15, 2016
Rated 4.0 out of 5.0 by Great place for a short getaway Holiday Inn Batam provides complimentary pickup and dropoff from Sekupang and Waterfront Ferry Terminal. Check in was a breeze, and while making my way to my room, I was captivated with the greetings that all the staffs gives whenever I passby. Room was a little aged but very clean. Bathroom amenities were good. Pool was beautiful and well maintained, it was the highlight of the resort apart from the award winning Tea Tree Spa. Holiday Inn Batam has a Panda kids club in its resort to keep your children occupied while the parents go for a relaxing massage. There will be staffs babysitting them while your enjoy. There are 4 restaurants located in the resort, but at most time 3 are only open for dinner. Food is good, but not the best. Had 4 meals there, all was not bad. The Thai restaurant I thought the price was a little expensive. It was all a great trip until the last day. The night before, I called to ask for a late checkout at 1pm because my ferry was 2:30pm out of Sekupang. At 11:30am we went down to the main restaurant to have lunch until around 12:40pm. It was raining that time, so we had to go around the resort instead of cutting through the poolside. Once we reached our room, we realized that our room card was deactivated. I then came back down to locate a phone and called the call center to put me through to front desk. Front desk didnt answer and call center took over again. Told the lady I was locked out of my room, she mentioned she will ask someoone to come over and open. Went back up to 4th floor to wait for someone to come. Nobody came for 5 mins, wife's turn to go down to call (the phone at our level wasnt working). Came up again and waited 10 more mins. Told wife to go with son to checkout first since its already 1pm and we need to catch the shuttle to ferry terminal quick. After 3 mins a staff came by to unlock the room. Grabbed the luggages and ran to lobby. Wife wasn't there. Waited for 5 mins and she came back to lobby with son drenched even though we used the long way (rain was very heavy). Ask wife where she went. Front desk said nobody called them so passed wife new keys to open door, so she rushed back again. It was a frustrating moment but we did checkout and get to the terminal in time after that, thank goodness. Would have been good if the keys were not deactivated if guests are granted late checkout. I hope IHG can improve on that. Other than that, I really liked how the staffs are so courteous. Keep that up, it's really important! May 3, 2016
  • 2016-05-23 T13:23:40.800-05:00
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